Privacy Policy

1. Introduction

This Privacy Policy explains how KingAIVest (“the Firm”, “we”, “us”) collects, uses, discloses and protects personal data when you visit our website, complete onboarding, or use our investment management Services. It should be read together with our Terms of Service.

We are committed to protecting your privacy and to handling your personal data in accordance with applicable data-protection law.

2. Who we are (data controller)

KingAIVest is the controller responsible for your personal data. Our registered office is at 72, Ho Chi Minh, Ho Chi Minh City, Vietnam 70000. For privacy enquiries, please use the contact details at the end of this policy.

3. Categories of personal data we collect

Identity and contact data: name, date of birth, nationality, photograph, government identifiers, address, email and telephone number.

Financial and suitability data: income, source of wealth and funds, investment experience, objectives, risk tolerance, bank and custody-account details, and transaction history.

Verification data: documents and information collected for KYC/AML purposes, including sanctions and politically-exposed-person screening results.

Technical and usage data: IP address, device and browser information, and information about how you use our website, including through cookies.

4. How we collect your data

We collect data directly from you during onboarding and throughout your relationship with us; automatically when you use our website; and from third parties such as identity-verification providers, sanctions and credit-reference agencies, custodians and public registers.

5. Purposes and legal bases for processing

We process your data to: provide and administer the Services and your Mandate (performance of a contract); verify your identity and comply with KYC/AML, sanctions, tax-reporting and other legal obligations (legal obligation); manage our relationship, prevent fraud, secure our systems and improve our Services (legitimate interests); and send marketing where you have consented (consent).

6. Anti-money-laundering and regulatory processing

As a financial firm we are subject to legal obligations to verify identity, monitor transactions and report suspicious activity. We may process special categories of data only where permitted by law and to the extent necessary for these purposes.

7. Cookies and similar technologies

Our website uses cookies and similar technologies to enable core functionality, remember preferences and analyse usage. You can manage non-essential cookies through your browser settings or any cookie controls we provide. Disabling some cookies may affect website functionality.

8. Disclosure and sharing

We share personal data with: regulated custodians, brokers and banks involved in providing the Services; service providers acting on our behalf under contract (such as identity verification, IT and cloud hosting, and analytics); professional advisers such as auditors and lawyers; and regulators, tax authorities, courts and law-enforcement where required by law. We do not sell your personal data.

9. International transfers

Your data may be transferred to, and processed in, countries other than your own, including where our service providers operate. Where we transfer data internationally, we put in place the appropriate safeguards required by Applicable Law to protect it.

10. Data security

We implement technical and organisational measures to protect personal data, including AES-256 encryption in transit and at rest, access controls on a need-to-know basis, multi-factor authentication, network monitoring and regular third-party security testing. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Data retention

We retain personal data for as long as your relationship with us is active and thereafter for the period required to meet our legal, regulatory, tax and accounting obligations, after which it is securely deleted or anonymised.

12. Your rights

Subject to Applicable Law, you may have the right to access your personal data; to request its correction or deletion; to restrict or object to certain processing; to data portability; and to withdraw consent where processing is based on consent. Some rights are limited where we are required to retain data for legal or regulatory reasons. To exercise your rights, contact us using the details below.

13. Automated decision-making

Parts of our identity verification and risk screening may involve automated processing. We do not make decisions producing legal or similarly significant effects about you based solely on automated processing without appropriate safeguards, including the ability to request human review where required by law.

14. Marketing

Where permitted, we may send you information about our Services. You can opt out of marketing communications at any time using the unsubscribe mechanism provided or by contacting us. Opting out does not affect service-related communications.

15. Children

Our Services are not directed to, and we do not knowingly collect personal data from, persons under the age of 18.

16. Third-party links

Our website may link to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

17. Changes to this policy

We may update this Privacy Policy from time to time. The current version is published on this page with its effective date, and material changes will be notified by appropriate means.

18. Contact and complaints

For privacy questions or to exercise your rights, contact KingAIVest at 72, Ho Chi Minh, Ho Chi Minh City, Vietnam 70000. If you are not satisfied with our response, you may have the right to lodge a complaint with the data-protection authority in your jurisdiction.